FAQ
How much does the translation cost?
We always try to offer our customers the best rates without compromising quality.
Prices starting at $0.25 per word. For large projects we quote a competitive price. We also offer an up to 50% discount if your text has a large number of repetitions.
Contact us, send us your document and we will get back to you with a non-binding offer.
I want to immigrate to Australia and my documents need to be translated into English. Can you help me with that?
Yes, we provide a migration document translation service that is affordable and reliable, using NAATI accredited and recognized translators.
How long will it take to hear back from you?
We always get back to you within 3-4 hours.
What format does my file need to be in?
We accept texts in different formats including Word, Excel, Power Point, PDF, jpg etc.
Do you use Google translation?
Absolutely not! We only use human translators, native speakers of their target languages.
How do you choose a translator for my project?
Your document will be translated by a highly qualified translator, a native speaker of the target language. All our translators specialise in their respective fields, which ensures that you get the best possible quality even for the rare language pairs and fields.
What information do you need in order to issue a quote?
We need:
- Both source and target language(s)
- The purpose of the text (e.g. printing for publication, internal company purposes, etc.)
- How quickly the translation is needed
- We will also require an original document
How can you ensure a high quality of your translations?
We only use highly qualified, professional translators, native speakers of their target languages. Our translators are specialists in their fields. We also apply a principle of a second pair of eyes which means that all our translations are reviewed by independent translators.
Can you translate brochures?
Yes, once the text of your brochures has been translated by our professional translators, it is sent to our DTP artists who will faithfully reproduce your translated brochures using InDesign.
Will my documents be treated confidentially?
All information submitted to us is kept confidential at all times.